{"id":231132,"date":"2023-07-20T18:45:33","date_gmt":"2023-07-20T16:45:33","guid":{"rendered":"https:\/\/www.lhmlegal.com\/customer-complaints\/"},"modified":"2023-10-04T10:13:36","modified_gmt":"2023-10-04T08:13:36","slug":"customer-complaints","status":"publish","type":"page","link":"https:\/\/www.lhmlegal.com\/en\/customer-complaints\/","title":{"rendered":"Customer complaints"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”120deg” background_color_gradient_stops=”rgba(0,0,0,0.74) 22%|rgba(255,255,255,0) 99%” background_image=”https:\/\/www.lhmlegal.com\/wp-content\/uploads\/2023\/07\/clientes.webp” background_blend=”overlay” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ module_class=”divifinance_contactusv1_banner” _builder_version=”4.17.4″ _module_preset=”default” width=”90%” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”55ab76a3-418b-4273-bab4-b47123b4feb0″ header_font_size=”60px” header_font_size_tablet=”60px” header_font_size_phone=”40px” header_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Legal advice on claims<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”2″ specialty=”on” module_class_2=”divifinance_contactusv4_cta” _builder_version=”4.17.4″ _module_preset=”default” inner_width=”90%” inner_max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”2_3″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”7c9ec2e3-27b3-4aef-b680-39b636069c0c” header_2_font=”|600|||||||” header_2_text_color=”#203544″ header_2_font_size=”29px” header_2_line_height=”1.3em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”30px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”off|desktop” header_2_line_height_phone=”1.3em” header_2_line_height_last_edited=”off|desktop” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Lawyers with expertise in dealing with your clients’ claims<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”7c9ec2e3-27b3-4aef-b680-39b636069c0c” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Do you have to deal with complaints from dissatisfied customers or consumer organizations? <\/span><\/p>\n

Nowadays, Consumer and User Law is highly developed, at European and Spanish level; and it is frequent that our clients are not always aware of the requirements that Consumer Law imposes on them.<\/span><\/p>\n

The good news is that not all customer complaints are fair or well-founded, and we are specialists in making sure you don’t have any problems.<\/span><\/p>\n

Therefore, we draft the clauses of your contracts with consumers, we represent you before consumer and arbitration authorities and jurisdictional bodies in the face of your clients’ claims.<\/span><\/p>\n

We advise on manufacturing defects, product nonconformity, product warranty…<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.lhmlegal.com\/wp-content\/uploads\/2023\/07\/clientes.webp” title_text=”customers” force_fullwidth=”on” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text quote_border_color=”#91383A” disabled_on=”on|on|on” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”10px|20px|10px|20px|true|true” hover_enabled=”0″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset2″ locked=”off” global_colors_info=”{}” disabled=”on” sticky_enabled=”0″]<\/p>\n

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The customer is not always right, but you always deserve the best defense.<\/strong><\/em><\/p>\n<\/blockquote>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” module_class=”divifinance_servicev5″ _builder_version=”4.21.0″ _module_preset=”default” width=”100%” max_width=”1200px” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”2_3″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” background_image=”https:\/\/www.lhmlegal.com\/wp-content\/uploads\/2023\/07\/sectores-regulados-y-propiedades-especiales.webp” custom_padding=”25px|25px|25px|25px|true|true” custom_css_before=” position: absolute;|| left: 0;|| top: 0;|| width: 100%;|| height: 100%;|| content: ”;|| background: #fff;|| transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;” custom_css_main_element=” transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;” custom_css_after=” color: #fff;|| opacity: .2;|| font-size: 60px;|| counter-increment: servicev5;|| content: counter(servicev5);|| font-weight: 600;|| transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;|| visibility: hidden;|| text-align: center;|| position: absolute;|| left: 40px;|| top: 60px;” border_width_all=”2px” border_color_all=”#fff1f2″ global_colors_info=”{}” custom_css_before__hover_enabled=”on|hover” custom_css_before__hover=” visibility: visible;|| opacity: 1;||background: rgba(32,53,68,0.85);”][et_pb_blurb title=”Regulated sectors and special properties” use_icon=”on” font_icon=”||divi||400″ icon_color=”#91383a” image_icon_width=”40px” _builder_version=”4.22.2″ _module_preset=”_initial” header_font=”|600|||||||” header_text_align=”center” header_font_size=”1.1vw” header_line_height=”1.4em” body_text_align=”justify” body_font_size=”0.95vw” body_link_text_color=”#91383a” body_link_font_size=”15px” link_option_url=”https:\/\/www.lhmlegal.com\/en\/regulated-sectors\/” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”padding-bottom:15px;” custom_css_blurb_content=”max-width:100% !important;” locked=”off” global_colors_info=”{}” body_link_text_color__hover=”#FFFFFF” body_link_text_color__hover_enabled=”on|hover”]<\/p>\n

The Spanish legal system is very changeable and varied; we must be aware of the changes that occur at the European Union, State and Autonomous Community levels.<\/span><\/p>\n

Read more<\/p>\n

[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”2_3″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” background_image=”https:\/\/www.lhmlegal.com\/wp-content\/uploads\/2023\/07\/derecho-de-la-competencia.webp” custom_padding=”25px|25px|25px|25px|true|true” custom_css_before=” position: absolute;|| left: 0;|| top: 0;|| width: 100%;|| height: 100%;|| content: ”;|| background: #fff;|| transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;” custom_css_main_element=” transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;” custom_css_after=” color: #fff;|| opacity: .2;|| font-size: 60px;|| counter-increment: servicev5;|| content: counter(servicev5);|| font-weight: 600;|| transition: all ease 400ms;|| -moz-transition: all ease 400ms;|| -webkit-transition: all ease 400ms;|| visibility: hidden;|| text-align: center;|| position: absolute;|| left: 40px;|| top: 60px;” border_width_all=”2px” border_color_all=”#fff1f2″ global_colors_info=”{}” custom_css_before__hover=” visibility: visible;|| opacity: 1;||background: rgba(32,53,68,0.85);” custom_css_before__hover_enabled=”on|hover”][et_pb_blurb title=”Competition law” use_icon=”on” font_icon=”||divi||400″ icon_color=”#91383a” image_icon_width=”40px” _builder_version=”4.22.2″ _module_preset=”_initial” header_font=”|600|||||||” header_text_align=”center” header_font_size=”1.1vw” header_line_height=”1.4em” body_text_align=”justify” body_font_size=”0.95vw” body_link_text_color=”#91383a” body_link_font_size=”15px” link_option_url=”https:\/\/www.lhmlegal.com\/en\/competition-law\/” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”padding-bottom:15px;” custom_css_blurb_content=”max-width:100% !important;” locked=”off” global_colors_info=”{}” body_link_text_color__hover=”#FFFFFF” body_link_text_color__hover_enabled=”on|hover”]<\/p>\n

We guarantee the defense of our clients against dishonorable practices of their competitors.<\/span><\/p>\n

Read more<\/p>\n

[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.22.2″ _module_preset=”7c9ec2e3-27b3-4aef-b680-39b636069c0c” text_font_size=”24px” global_colors_info=”{}”]<\/p>\n

Regulated sectors and special properties<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Energy and renewable energies” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/energy-and-renewable-energies\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Hydrocarbons” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/hydrocarbons\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Waters” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/waters\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Mining” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/mining\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Infrastructure” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/infrastructure\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Cosmetics and pharmaceuticals” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/cosmetics-and-pharmaceuticals\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Telecommunications” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/telecommunications\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Environment and circular economy” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”https:\/\/www.lhmlegal.com\/en\/environment-and-circular-economy\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_blurb title=”Industry and innovation” use_icon=”on” font_icon=”$||divi||400″ _builder_version=”4.22.2″ _module_preset=”216dad36-df22-4857-8cac-9122c6f3c9ec” link_option_url=”\/industry-e-investments\/” locked=”off” global_colors_info=”{}” background_color__hover=”#91383a” background_enable_color__hover=”on”][\/et_pb_blurb][et_pb_text _builder_version=”4.22.2″ _module_preset=”e5ed01d0-daf0-4803-8a7d-36ab5864486c” locked=”off” global_colors_info=”{}”]<\/p>\n

Contact information<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”7c9ec2e3-27b3-4aef-b680-39b636069c0c” custom_margin=”20px||||false|false” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”]<\/p>\n

Contact us and we will advise you.<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Calle Vel\u00e1zquez N\u00ba. 15, 2\u00ba derecha 28001 Madrid” use_icon=”on” font_icon=”||divi||400″ _builder_version=”4.22.2″ _module_preset=”82a20172-c732-4bb3-8be3-494437fddd2f” global_module=”231439″ saved_tabs=”all” locked=”off” global_colors_info=”{}” custom_css_blurb_image_last_edited=”on|tablet” custom_css_blurb_image_tablet=”margin-bottom:15px;” custom_css_blurb_image_phone=”margin-bottom:15px;”][\/et_pb_blurb][et_pb_blurb title=”info@lhmlegal.com” url=”mailto:info@lhmlegal.com” use_icon=”on” font_icon=”||divi||400″ _builder_version=”4.22.2″ _module_preset=”82a20172-c732-4bb3-8be3-494437fddd2f” locked=”off” global_colors_info=”{}” custom_css_blurb_image_last_edited=”on|tablet” custom_css_blurb_image_tablet=”margin-bottom:15px;” custom_css_blurb_image_phone=”margin-bottom:15px;”][\/et_pb_blurb][et_pb_blurb title=”+34 911250373 +34 673405764″ use_icon=”on” font_icon=”||divi||400″ _builder_version=”4.22.2″ _module_preset=”82a20172-c732-4bb3-8be3-494437fddd2f” locked=”off” global_colors_info=”{}” custom_css_blurb_image_last_edited=”on|tablet” custom_css_blurb_image_tablet=”margin-bottom:15px;” custom_css_blurb_image_phone=”margin-bottom:15px;”][\/et_pb_blurb][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#203544″ background_image=”https:\/\/www.lhmlegal.com\/wp-content\/uploads\/2023\/07\/espropiacion-forzosa.webp” background_position=”top_left” background_vertical_offset=”64%” background_blend=”overlay” custom_padding=”35px||35px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.17.4″ _module_preset=”default” width=”90%” max_width=”1200px” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” custom_margin=”10px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|tablet” header_2_line_height_tablet=”1.3em” header_2_line_height_phone=”1.3em” header_2_line_height_last_edited=”on|tablet” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Your peace of mind is the beginning of our action<\/h2>\n

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Legal advice on claimsLawyers with expertise in dealing with your clients’ claimsDo you have to deal with complaints from dissatisfied customers or consumer organizations? Nowadays, Consumer and User Law is highly developed, at European and Spanish level; and it is frequent that our clients are not always aware of the requirements that Consumer Law imposes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-231132","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer complaints - LHM Legal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lhmlegal.com\/en\/customer-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer complaints - LHM Legal\" \/>\n<meta property=\"og:description\" content=\"Legal advice on claimsLawyers with expertise in dealing with your clients' claimsDo you have to deal with complaints from dissatisfied customers or consumer organizations? 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